On-boarding surveys, originally introduced into organizations in the late 1990’s, were developed to measure employee job satisfaction. Employers wanted to know how satisfied their new employees were because satisfied workers are more productive workers.
Research over the past 25 years has found that job satisfaction is significantly related to other important organizational outcomes, including absenteeism, turnover and other symptoms of employee dissatisfaction. Also, many current studies have identified relationships between the attitudes of employee groups and the satisfaction of customers serviced by employees. The end result is improved organizational performance. According to the Society of Human Resource Management 81% of all employers’ surveyed conduct some form of on-boarding survey. Managers have realized that today they can ask employees about a broad range of important issues such as leadership, benefits, job satisfaction and compensation to name a few. With this information, organizations can fine-tune their new hire communication strategies, work to increase employee buy-in and even decide to modify corporate policies.
Although the early assumption that satisfied workers are more productive workers has not been proven, there is a body of research which suggest that organizations that are in tune with their new employees can motivate them to do a good job and enhance the work environment for all. The on-boarding provides the means for linking employee behavior with company success.
To learn about the SHRM study, go to the link below: