Today with employee access to the Internet readily available either through a personal work computer, the library or a company kiosk more employers today are able to devote the time and resources to find out what their employees are thinking. Because surveys are quick and easy to administer company’s can obtain an accurate assessment of the organizational “climate” – What’s working well, and where do we need to improve?
Employers are also finding out through an electronic based on-boarding survey what new hires are thinking in the first 60 to 90 days of employment or through an off-boarding survey ways to reduce turnover or find out if a specific department is experiencing management challenges. Employee feedback will allow you to determine where you need to modify, eliminate or enhance HR programs. Progressive organizations are utilizing this tool to make their work environment more aligned with employee expectations and the company’s financial resources.