On-boarding
surveys, originally introduced into organizations in the late 1990’s, were
developed to measure employee job satisfaction.
Employers wanted to know how satisfied their new employees were because
satisfied workers are more productive workers.
Research over the
past 25 years has found that job satisfaction is significantly related to other
important organizational outcomes, including absenteeism, turnover and other
symptoms of employee dissatisfaction. Also,
many current studies have identified relationships between the attitudes of
employee groups and the satisfaction of customers serviced by employees. The end result is improved organizational
performance. According to the Society of
Human Resource Management 81% of all employers’ surveyed conduct some form of
on-boarding survey. Managers have
realized that today they can ask employees about a broad range of important
issues such as leadership, benefits, job satisfaction and compensation to name
a few. With this information,
organizations can fine-tune their new hire communication strategies, work to
increase employee buy-in and even decide to modify corporate policies.
Although the early
assumption that satisfied workers are more productive workers has not been
proven, there is a body of research which suggest that organizations that are
in tune with their new employees can motivate them to do a good job and enhance
the work environment for all. The
on-boarding provides the means for linking employee behavior with company
success.
To learn about the SHRM study, go to the link below: