Research over the past 30 years has found that employee dissatisfaction is related to important organizational challenges, which can lead to absenteeism, turnover and work-related injuries. Many current studies have identified that there is a direct correlation between an engaged employee and a satisfied customer and the end result is improved organizational implementation, employee satisfaction, enhanced customer service and financial performance
On-boarding surveys, originally introduced into organizations in the late 1990’s, were developed to measure employee job satisfaction. Employers wanted to know how satisfied their new employees were because satisfied workers are more productive workers. According to the Society of Human Resource Management 81% of all employers surveyed conduct some form of on-boarding survey. Managers have realized that today they can ask employees about a broad range of important issues such as leadership, benefits, job satisfaction and compensation to name a few. With this information, organizations can fine-tune their new hire communication strategies, work to increase employee buy-in and even decide to modify corporate policies. There is a body of research which suggest that organizations that are in tune with their new employees can motivate them to do a better job and enhance the work environment for all. An effective on-boarding process provides the means for linking employee behavior with company success.
are crucial for improving your company’s onboarding process and it is recommended that progressive organizations implement onboarding surveys at the end of the first and sixth month of the new employee’s time at your company. This type of employee survey can assist organizations understand where the challenges exist and take corrective action to improve the new hire experience.