Professional development and the opportunity to learn and grow are very important for the HR professional and business leader. Learning best practices will allow for managers and individual contributors to understand what is happening not only in their industry but in other industries as well. The cross-transfer of technology and new management practices and techniques will enable the HR professional to try out new and innovative programs at work. Professional development and training programs should focus on two key training strategies:
Business, Revenue and Sales Growth Training
Creating a high performance environment will allow your employees to make the transition from selling a product or service to selling a solution. The value of making this transition will ensure that sales practices and processes are consistent yet meet the needs of the customer. In HR, while the “sales” component is typically not external, key to attracting external talent is the ability to “sell” the company and the culture.
Employee Satisfaction & Loyalty Training
An increase in employee loyalty can boost profits and productivity. Research has shown that engaged employees lead to greater profitability and growth. Allocating training dollars to a manager’s budget can reduce turnover, improve product knowledge and diagnose any performance issues of key employees. Creating a high performance culture of learning will identify the strengths and weaknesses of the individual. Allocating the resources to bridge the performance gap will create a culture of loyal employees.Employers today want to understand how they can secure more creativity and support from their employees. On-going training will allow for the manager to determine how to execute the best strategy from the employee’s perspective by enriching their jobs and assisting them with fine-tuning their skills.
Over the next several months the Society of HR Management, the NGLCC, The California HR Conference sponsored by PIHRA and Arizona SHRM will be hosting their annual leadership conferences across the nation. These premier organizations will explore progressive HR programs and new technologies. Conferences provide an excellent venue for HR professionals to network with other business partners from across the United States and the world. You are encouraged to attend these professional development learning opportunities to increase your knowledge and skill level.