12 Questions to Measure Employee Engagement

Workforce Magazine had this great article posted on their site:

 

Five years ago, The Gallup Organization began creating a feedback system for employers that would identify and measure elements of worker engagement most tied to the bottom line--things such as sales growth, productivity and customer loyalty.

 

After hundreds of focus groups and thousands of interviews with employees in a variety of industries, Gallup came up with the Q12, a 12-question survey that identifies strong feelings of employee engagement. Results from the survey show a strong correlation between high scores and superior job performance.

 

Here are those 12 questions:

 

· Do you know what is expected of you at work?

· Do you have the materials and equipment you need to do your work right?

· At work, do you have the opportunity to do what you do best every day?

· In the last seven days, have you received recognition or praise for doing good work?

· Does your supervisor, or someone at work, seem to care about you as a person?

· Is there someone at work who encourages your development?

· At work, do your opinions seem to count?

· Does the mission/purpose of your company make you feel your job is important?

· Are your associates (fellow employees) committed to doing quality work?

· Do you have a best friend at work?

· In the last six months, has someone at work talked to you about your progress?

· In the last year, have you had opportunities at work to learn and grow?