Why is Employee Self-Service so Important in Today’s Business Environment?

First of all employee self-service is a process that allows employees to make updates with respect their personal information directly into the company’s HRIS or the third party administrators web site.  This access is applicable for benefit changes, address changes, time keeping and payroll monitoring.  Self-service also allows the employer to find out what the employee is thinking and how engaged they are through the survey process.  Employee ownership of their information is very important to the accuracy of records and the on-going communication between the company and their staff.  In order to automate and implement a self-service approach all the company needs to do is integrate their systems and establish kiosks for those employees that do not have a dedicated computer.  Today with the computers becoming very affordable migrating from a paper-based to electronic based format is very easy.

Consider implementing a self-service process as this will allow more time for the HR professionals on your staff to move away from processing paper to becoming more a business partner with the employees and management.