What Can Management Hope to Achieve by Conducting a Pulse Survey?

Pulse surveys offer management a unique opportunity to check-in with their employees after a key event or milestone has occurred at the company.  This survey provides a quick snapshot of your employee's satisfaction level and attitude towards the organization. Typical reasons why companies conduct a pulse include:

§  To assess employee attitudes following a merger or acquisition.

§  To determine the company's success in reducing turnover.

§  To evaluate employee satisfaction following the completion of a total compensation project.

§  To better align the benefit plans with employee needs.

The Company Check-Up demonstrates to employees that their opinion and views are considered important. This will help motivate employees and improve productivity.  Key to a successful outcome is the ability for management to communicate the results and take action to “move the dial”.  Methods for holding managers accountable for their department results include:

§  Incorporating the survey results in their performance review and tie either their merit increase or bonus plan to an improvement in their overall satisfaction rating.

§  Conduct quarterly reviews with the department managers to ensure that the agreed upon action items are being addressed.

§  Working with each leader to provide coaching and support based upon the results.  Leaders need to be encouraged to engage their staff and support the overall company strategy.

To learn more about the challenges of the survey process check out this site for additional information:

http://researchindustryvoices.com/2014/05/12/employee-engagement-surveys-evolution-or-extinction/